30 day return window
no pesky restocking fee
fast processing times
quick and painless
no questions asked
Hey! We get it! Not everything fits as perfect as you hoped or is exactly what you wanted it would be when it arrives! This is why we want to make the returns and exchange process as simple as the purchase was!
Simply reach out to us at firstname.lastname@example.org with your order number and reason for return and we'll get to work! We'll process and send you a pre-paid return label that you can slap on that box and drop 'er off at your local Post Office! We'll take it from there! The pre-paid label will be a $7 charge taken off refund. If you would prefer to ship a different way, just let us know!
**Please Note** This is for CANADIAN ORDERS ONLY. Some international orders. including the USA, MAY be subject to return shipping at owners cost to our Newfoundland location. Driven Powersports reserves the right to determine which orders fall under this full-return category. We recommend that international customers use or USPS (or similar postal service in which they received item) to return their garments to avoid duty and import fees. Any duty fees incurred during a return will be deducted from the final return.
Naturally, there are a couple conditions but nothing unexpected! Items must be in "new" condition, meaning try to avoid taking any joy rides before you know they fit properly! If you can leave any tags on, even better! If you are looking to exchange for a different size, let us know, then simply place a new order to ensure it is in stock.
Parts should follow suit. If it's not right, we'll get to remedying the issue, but don't try forcing that ball joint in a control arm if you know it's the wrong one!
Unfortunately we are unable to take returns on any electric parts for ATVs, UTVs, Motorcycles or Snowmobiles. These will be considered final sale. Additionally, we are unable to process returns/exchanges on used items if their return is not covered under their respective manufacturers warranty; including (but not limited to:)
- Used ATV/Motorcycle tires
- Used batteries not covered under warranty (Once lead acid has been added to battery, this has been considered "used". Please ensure fitment prior to filling. Exceptions on AGM batteries)
- Used or damaged helmets
Any item you wish to make a warranty claim on, please reach out to us. We'll be more than happy to set up the proper order-of-operations to get it sorted out. Some warranty issues will go through us while others may deal directly with manufacturer. Let us know and we will get everything rolling.
We reserve the right to cancel your order and the sale and supply of goods and services are always subject to availability of stock, In the event that we are unable to supply the goods or services which you have ordered due to circumstances beyond our control, we will endeavour to inform you of this as soon as possible and our contract with you will, insofar as it relates to goods or services which we are unable to supply, be treated as cancelled. Any payment which you have made will be refunded to you in full. If your order is cancelled by us, we will refund to you any monies paid within 24 hours of notice of cancellation being given.