Shipping & Rates

 

Shipping Information

  • Please allow 1 to 2 business days for order processing
  • Delivery times may vary. Orders are processed and delivered during the business week (Monday – Friday). We do not guarantee delivery by a specific date or time. We do not process orders on holidays.
  • ***Certain rural areas, as well as large bulky items, may incur additional shipping fees. We will contact you directly with a shipping quote if your order falls under this category.***
  • Customers are required to pay return shipping for items they choose to return or exchange via mail courier.
  • Many items we have on our website are in stock and many items are also not in stock meaning that we order those items direct from our supplier warehouses.

Delivery Times

If the item is in stock at our store in Mount Pearl, Newfoundland, we estimate shipping times to be the following after the items have been processed:

Newfoundland and Labrador: 2-3 business days

Nova Scotia, New Brunswick, Prince Edward Island: 5-7 business days

Quebec and Ontario: 5-9 business days

Other provinces and territories: 7-10 business days

Many items we have on our website are in stock and many items are also not in stock meaning that we order those items direct from our supplier warehouses. If you order an item that we need to bring in from our supplier, items may take a few days longer to arrive then listed above.

If you need to know if an item is in stock, please Contact us and we will be happy to let you know availability and what the additional time may be to order an item in. Normally, items that are not in stock at our store only take additional 2-5 business days to arrive.

Method of delivery

To give you the best possible service, we use a variety of couriers depending on which best suits your needs. Please note that when the delivery team brings a package to you, a signature may be required to finalize the delivery.

International Shipping:

***Please note for shipments outside of CANADA you may incur at your expense Duties, Fees, Import Charges, Tariffs, and Tax***

 

Where we are a growing company, please note that our policies may and can change at any time.